Terms of Use

01Agreement and acknowledgement

These Terms of Use (this "Agreement") are a binding agreement between you and FLX Create LLC, a California limited liability company ("FLX Create," "we," "us"). They govern your use of the Fixed application and any updates to it (the "Licensed Application").

By tapping to accept, or by using the Licensed Application, you agree to this Agreement. If you do not agree, do not use the Licensed Application.

02Who may use Fixed

You must be at least 13 years old to use the Licensed Application. If you are under 18, you may use it only with the consent and supervision of a parent or legal guardian who agrees to this Agreement on your behalf.

The Licensed Application is not directed to children under 13, and we do not knowingly collect personal information from them. See our Privacy Policy.

03Scope of your license

FLX Create grants you a limited, non-exclusive, non-transferable, revocable license to use the Licensed Application on any Apple-branded products that you own or control, and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions — except that the Licensed Application may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.

This is a license, not a sale. FLX Create and its licensors retain all right, title, and interest in and to the Licensed Application, including all intellectual property rights. All rights not expressly granted to you are reserved.

04What you may not do

You may not:

• Copy, modify, or create derivative works of the Licensed Application, except as permitted by law
• Reverse engineer, decompile, or disassemble it, except to the extent that restriction is prohibited by applicable law
• Rent, lease, lend, sell, sublicense, or redistribute it
• Remove or alter any proprietary notice
• Use it to build a competing product, or to scrape or harvest data from it
• Use it in any way that violates applicable law, infringes anyone's rights, or interferes with its operation or security

05Subscriptions and billing

Fixed offers optional auto-renewable subscriptions. Prices, billing periods, and what is included in each tier are shown in the app before you purchase.

• Your subscription renews automatically at the end of each billing period, and you will be charged the then-current price, until you cancel.
• Renewal occurs unless you cancel at least 24 hours before the end of the current period.
• Apple is the seller of record. Payment is charged to your Apple Account. We never receive your payment details.
• Cancel any time in your device Settings → your name → Subscriptions, or at apps.apple.com/account/subscriptions. There is also a link to that screen inside the app. Cancelling stops future renewals; it does not retroactively refund the current period.
• If a free trial is offered, its length and the price that will be charged when it ends are disclosed before it begins. Unused trial time is forfeited when you subscribe.
• Refunds are handled by Apple under its policies, at reportaproblem.apple.com. We cannot issue refunds for App Store purchases, though you are welcome to contact us and we will help where we can.
• We may change subscription prices. Any change applies only to future billing periods, and Apple will notify you and seek your consent where required.

The core of Fixed — your schedule, timer, checklists, and streaks — does not require a subscription and will keep working if you cancel. A subscription unlocks additional features described at the point of purchase.

06Not medical advice

Nothing in the Licensed Application is medical, psychological, psychiatric, or other professional advice, and none of it should be treated as a substitute for advice from a qualified professional who knows your situation.

Fixed is designed with attention and executive function in mind, and it is built by someone who finds conventional planners unhelpful. That is a description of who it is for and why it exists. It is not a claim that the app treats, manages, or improves any condition, and we make no such claim anywhere.

We make no promise of any particular outcome. We do not promise that you will be more productive, more focused, less distracted, or better organized. Fixed is a tool; what you get from it depends on you.

Always consult a qualified health care professional before making any decision related to your health, and never disregard or delay seeking professional advice because of something you read in this app. If you are in crisis or think you may have a medical emergency, contact your doctor or emergency services immediately. In the United States, call or text 988 for the Suicide and Crisis Lifeline, or call 911.

07Connecting Canvas

Fixed can show your Canvas assignments and due dates alongside your schedule. This is optional and off until you connect it.

Connecting Canvas works by pasting your personal read-only calendar feed link, which Canvas provides at Calendar → Calendar Feed. What follows from that:

• Read-only. The feed cannot be used to submit work, change grades, post, enrol, or alter anything in your Canvas account. Fixed has no ability to write to Canvas.
• The link is a secret, and it is yours to protect. Anyone holding it can read your Canvas calendar without logging in. Keep it private. You can reset the feed in Canvas at any time, which invalidates the old link everywhere.
• It is stored on your device. It is not included in your encrypted backup. The request to fetch the feed passes through a relay we operate, which does not log the link or the calendar and stores nothing.
• Canvas is not ours. Canvas is operated by Instructure and your institution. We are not affiliated with, endorsed by, or acting on behalf of either. Your use of Canvas is governed by their terms, and their availability, accuracy and access rules are outside our control.
• Check what matters against Canvas itself. A feed can be delayed, incomplete, or out of date — an instructor may change a deadline after your last sync, and undated items do not appear at all. Fixed tells you how many items it imported and how many it skipped. Treat Canvas, not Fixed, as the authority on a deadline.

To the fullest extent permitted by applicable law, and subject to section 13, we are not responsible for missed deadlines, grades, or academic consequences arising from information imported from Canvas, or from Canvas being unavailable, changed, or inaccurate. Nothing in this section limits liability that cannot be limited by law, or affects your statutory rights.

You are responsible for using integrations in a way that complies with your institution's acceptable use policy.

08Alarms, timers, and reminders

Fixed can schedule alarms and reminders using your device's notification system. These are ordinary local notifications and they are not guaranteed to reach you.

A notification may not sound or appear if:

• Your device is powered off, out of battery, or in Low Power Mode
• Notifications for Fixed are denied, muted, or scheduled for delivery later
• A Focus mode, Do Not Disturb, or Sleep schedule is filtering notifications
• Your device is silenced, or the volume is down, and haptics are off
• The operating system delays or drops the notification for its own reasons
• You uninstall, reinstall, or restore the app, or change time zones

Assignment reminders

Fixed can remind you about assignment due dates. Those due dates come from the Canvas calendar feed you connected, or from what you typed in yourself, and Fixed repeats them; it does not verify them. A due date that is wrong in Canvas, has been changed by your instructor since you last synced, or was never in the feed at all will be wrong in Fixed too. Checking what you actually owe, and when, remains your responsibility.

Fixed has no push service. A reminder is composed and shown by your own device, which means it can only appear while the app is running. Everything a reminder would say is also shown inside the app, so that a missed notification is not a missed deadline. This does not change the warning above: do not rely on Fixed alone for a deadline you cannot afford to miss.

The rest of the app works whether or not you grant notification permission. Nothing is locked behind granting it.

09Your data

Your habits, schedule, checklists, history, and settings are stored on your device. You own that content. We claim no rights in it, and we cannot read it.

Photos and scanned documents

Photos you take in Fixed are yours. We claim no rights in them, we never receive them, and we cannot access them. They are stored on your device only and are excluded from cloud backup, so they are not backed up by anything we provide: if you lose the device, delete the app, or clear its storage, they are gone. Exporting a folder to PDF is how you keep a copy elsewhere.

You are responsible for what you photograph. Do not use Fixed to capture material you have no right to capture, including someone else's personal, medical, financial, or confidential information, or material whose copying is restricted by your school, your employer, or the law. Fixed's scan feature produces an image of a page; it does not grant you any right to the contents of that page.

The clean-up step adjusts the image so text reads more clearly. It is not certification: a scan made with Fixed is not a certified, notarised, or legally authenticated copy of anything, and we make no representation that any institution will accept one.

Cloud backup and your sync key

Cloud backup is optional and off unless you turn it on. If you turn it on, the app encrypts a copy of your data on your device and stores it on our server. We do not receive your sync key, and we therefore cannot decrypt that copy, disclose its contents, or restore it without the key.

Backing up replaces the previous copy rather than adding to it, so the most recent backup is the only one held. You can delete the copy on our server at any time from Settings → Delete my cloud account, which is immediate and irreversible. We may delete a backup that has not been accessed for 24 months; we have no way to notify you beforehand.

Cloud backup is provided as a convenience on an "as available" basis. We do not guarantee that it will be available at any given time, or that any particular backup will be retained or recoverable. Subject to section 13, and to the fullest extent permitted by applicable law, we are not liable for data that is lost or cannot be recovered. Nothing in this section limits any liability that cannot be limited by law or affects your statutory rights.

How information is handled is described in our Privacy Policy and, for health-related information, our Consumer Health Data Privacy Policy. Both are incorporated into this Agreement by reference.

10Third-party services

Fixed can connect to services operated by other companies. You must comply with any applicable third-party terms of agreement when using the Licensed Application. Your relationship with each of those services is governed by that service's own terms and privacy policy, between you and them.

We do not control those services. We are not responsible for their availability, their accuracy, their security, their pricing, or any change they make — including discontinuing access entirely. A feature that depends on a third-party service may stop working through no fault of ours, and we may have to remove it.

Third-party names are used only to identify compatibility. We are not affiliated with, endorsed by, or sponsored by any of them, and all trademarks belong to their respective owners.

11Maintenance and support

FLX Create is solely responsible for providing any maintenance and support services for the Licensed Application, as specified in this Agreement or as required by applicable law. You and FLX Create acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Licensed Application.

Support is provided by email at [email protected]. We aim to respond within five business days. We do not guarantee a response time, a fix, or continued availability of any feature.

12Warranty

FLX Create is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the Licensed Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the Licensed Application to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Licensed Application, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be FLX Create's sole responsibility.

13Limitation of liability

Exceptions — what is not limited

The limitations above do not apply, and nothing in this Agreement limits or excludes FLX Create's liability, for any of the following:

• Fraud or fraudulent misrepresentation
• Willful injury to the person or property of another
• Violation of law, whether willful or negligent
• Death or personal injury caused by our negligence
• Gross negligence or willful misconduct
• Any other liability that cannot lawfully be excluded or limited, including under California Civil Code section 1668 and any non-waivable consumer protection statute

This Agreement does not limit FLX Create's liability to you beyond what is permitted by applicable law. If any limitation in this section is found unenforceable as to a particular claim, it remains in effect as to all other claims.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above may not apply to you in full.

14Product claims and intellectual property

You and FLX Create acknowledge that FLX Create, not Apple, is responsible for addressing any claims by you or any third party relating to the Licensed Application or your possession and use of it, including but not limited to: (i) product liability claims; (ii) any claim that the Licensed Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.

You and FLX Create acknowledge that, in the event of any third-party claim that the Licensed Application or your possession and use of it infringes that third party's intellectual property rights, FLX Create, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.

15Legal compliance

You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

16Apple as third-party beneficiary

You and FLX Create acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of this Agreement, and that, upon your acceptance of its terms and conditions, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary of it.

17Termination

This Agreement is effective until terminated. It terminates automatically if you fail to comply with it. You may terminate at any time by deleting the Licensed Application. We may suspend or terminate your license if you materially breach this Agreement, if required by law, or if we discontinue the Licensed Application.

On termination, you must stop using the Licensed Application and delete it. Sections 6, 7, 9, 12, 13, 14, 16, 18, and 19 survive termination.

If we discontinue the Licensed Application entirely, we will give reasonable advance notice in the app where practicable, and you will keep whatever is stored on your device.

18Governing law and disputes

This Agreement is governed by the laws of the State of California, excluding its conflict-of-laws rules, and by applicable United States federal law. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

If you are a consumer resident in a jurisdiction whose law grants you the protection of mandatory local consumer provisions, nothing in this section deprives you of that protection, and you may bring proceedings in your local courts where the law gives you that right.

Otherwise, you and FLX Create agree that the state and federal courts located in Los Angeles County, California have exclusive jurisdiction over any dispute arising out of this Agreement, and each party consents to personal jurisdiction there.

Before filing anything, please email us at [email protected] and give us 30 days to resolve it. Most problems can be fixed that way, and we would rather fix them.

Nothing in this section prevents either party from seeking injunctive relief, or from bringing a claim in small claims court.

19General

Entire agreement. This Agreement, together with the Privacy Policy and the Consumer Health Data Privacy Policy, is the entire agreement between you and FLX Create regarding the Licensed Application, and supersedes any prior understanding.

Severability. If any provision of this Agreement is held invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be, severed — and the remainder of this Agreement shall remain in full force and effect.

No waiver. Our failure to enforce any provision is not a waiver of it.

Assignment. You may not assign this Agreement. We may assign it in connection with a merger, acquisition, or sale of assets, on notice to you.

Changes. We may update this Agreement. If a change is material, we will notify you in the app before it takes effect and give you an opportunity to review it. Continuing to use the Licensed Application after a change takes effect means you accept it; if you do not, stop using it and delete it.

Force majeure. Neither party is liable for a failure to perform caused by events beyond its reasonable control.

20Contact

Questions, complaints, or claims with respect to the Licensed Application should be directed to: